Bontle Modiga

- Participated in AI training projects, including data labeling, voice/text transcription, and image categorization
- Reviewed and rated content based on relevance, intent, and accuracy
- Gained experience in global, remote teamwork and platform-based task execution

• Completed a variety of microtasks, including data entry, web research, text creation, categorization, and surveys.
• Maintained accuracy and efficiency while working with minimal supervision
• Met project deadlines and followed detailed client instructions for quality output.
• Demonstrated adaptability across multiple platforms and task types.

Responsible for the professional interaction with customers to ensure accurate processing of transactions and administration of cellular, credit, and lay-by offerings. Focused on achieving individual targets and providing superior customer service.

Responded to customer inquiries via calls, emails, and in-person visits. Guided customers through the credit granting process and promoted financial products to maximize business profitability.

Transcribed audio from various sources, ensuring accurate and attentive delivery of dictation.

Provided personalized customer service, assisted in achieving sales targets, and managed customer inquiries through various communication channels. Ensured efficient order processing and maintained product knowledge.

Delivered personalized customer service, supported sales functions, and managed customer inquiries. Focused on problem-solving and maintaining accurate documentation of customer interactions.

Completed the National Senior Certificate (Matric) with a focus on foundational education that prepares students for further studies or entry into the workforce.