Bonnie Pullen
@bonniepullen
I improve compliance, data integrity, and records management through detailed auditing.
United StatesWhat I'm looking for
I've built 10 years of experience across auditing, crime records management, and customer service, with a focus on accurate records, compliance, and reliable data.
At Ernst & Young, LLP, I examined transactions and financial and information systems for compliance with laws and regulations. I evaluated controls that supported system reliability, data integrity, stakeholder trust, and operational reliability.
With the Texas State Police Department, I filed and retrieved legal documents, evidence records, and reports. I developed systematic record-organization approaches that improved retrieval times and data consistency, while resolving discrepancies with colleagues.
I've also conducted field-based and remote insurance premium audits at Information Providers Inc, examining payroll, financial statements, and operational data to finalize audit reports and documentation. My customer service experience at Wells Fargo Bank strengthened my ability to handle sensitive data, resolve inquiries, and provide accurate support.
Experience
Work history, roles, and key accomplishments
Customer Service Representative and Teller
Completed and exceeded inbound sales goals in a customer-oriented environment, tailoring financial advice to members. Collaborated with team members to develop innovative solutions for customer inquiries, enhancing service quality and member satisfaction.
Crime Records Technician
Texas State Police Department
Filed and retrieved legal documents, records, and reports; maintained records of evidence and wrote and reviewed reports. Developed and implemented a systematic approach to organizing project records, improving retrieval times and data consistency.
Insurance Premium Auditor
Information Providers Inc
Performed field-based and remote audits across various business environments, examining payroll records, financial statements, and operational data. Developed and adhered to strict confidentiality protocols while working independently, streamlining data entry processes and ensuring compliance.
Senior Auditor
Examined records on various mediums to ensure transaction recording and compliance with laws and regulations. Evaluated financial and information systems, recommending controls to ensure system reliability and data integrity.
Education
Degrees, certifications, and relevant coursework
Texas State University
Bachelor of Business Administration, Accounting and Business Management
Grade: Magna Cum Laude
Bachelor of Business Administration in Accounting and Business Management, graduated Magna Cum Laude.
University of Texas at San Antonio
Master of Business Administration, Accounting
Master of Business Administration in Accounting with over 30 graduate-level hours, ensuring CPA exam readiness.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Skills
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