AM Allen

I am a dedicated contact representative with extensive experience handling confidential taxpayer and customer accounts within federal and private-sector environments.

At the Internal Revenue Service I accessed sensitive tax accounts, confirmed identities, explained government forms, and established payment plans while collaborating with attorneys and field offices to resolve complex cases.

I have managed high-volume schedules and personal data as an account manager at a national call center and worked seasonally in distribution and warehouse roles, gaining operational and inventory control skills.

I bring strong adaptability, attention to detail, teamwork, and proficiency with data entry, Microsoft Office, and basic QuickBooks to roles that require confidentiality, client communication, and process-driven problem solving.