Stephen Fort
@stephenfort
I investigate financial crimes, improve fraud operations, and guide teams through complex decisions.
United StatesWhat I'm looking for
I've spent 10 years in financial services, including eight years resolving fraud claims, analyzing patterns, and protecting customer information. As a Financial Crimes Operations Analyst, I research and present strategic initiatives, lead monthly forums with senior leadership, and respond independently to high-level escalated complaints.
At Wells Fargo, I reviewed loan documentation, mitigated compliance risks, created training guides, and supported cross-training as a subject matter expert. I'm actively pursuing CompTIA Security+ certification and building cybersecurity knowledge through the University of Texas at Austin Post Graduate Cybersecurity Program.
Experience
Work history, roles, and key accomplishments
Researched, analyzed, and presented strategic initiatives to leadership. Led monthly forums for senior leadership and ensured compliance with policies and regulatory requirements.
Acted as a subject matter expert assisting teammates and new hires. Researched and analyzed information from multiple systems to investigate reported fraud.
Resolved claims within Regulation E guidelines and issued credit and debit through general ledgers. Researched claims through a variety of systems and communicated with customers to gather relevant information.
Created training guides and reviewed loan documents to meet strict timelines. Mitigated compliance risks by investigating and resolving document issues to meet local, state, and federal laws.
Minimized liabilities by handling sensitive and confidential personal identification information. Accurately tracked and prioritized customer claims to aid in the workflow process.
Data Entry (Contractor)
Risk Management Programs
Oct 2015 - Dec 2015 (2 months)
Reviewed unfinished claims and processed completed claims. Notified customers of incomplete claims to ensure accurate filing and preparation.
Education
Degrees, certifications, and relevant coursework
University of Texas at Austin
Post Graduate Program, Cybersecurity
Post Graduate Cybersecurity Program, expected completion in September 2026.
Microsoft
Microsoft Office Specialist Certification, Microsoft Excel
Microsoft Office Specialist Certification for Microsoft Excel 2016, completed in December 2017.
Longwood University
Bachelor of Arts, Political Science
Bachelor of Arts in Political Science with a concentration in Homeland Security and a minor in Global Politics.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
Skills
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