bonbobson User

Kamino Tours is a leading receptive tour operator for individual and group travels in Mexico, Guatemala and Belize.

Responsibilities:

- Product planning and development
- Contracting of services with hotels and local tour operators
- Management of tour pricing
- CRM and Customer Retention

Tech journalist and content writer for https://en.ccm.net/ and nl.ccm.net, the English and Dutch language editions of http://www.commentcamarche.net/.

PPC campaigns, SEO optimization, social media management, project management

Telecombinatie is a large Dutch retail chain with 163 stores in the mobile phone industry of the Netherlands.

Responsibilities:

- Implementation and optimization of customer relationship management initiatives e.g.: customer retention program, customer loyalty tools and customer satisfaction surveys (NPS)
- Database management and reporting
- Social media for retail channel

Telecombinatie is a large Dutch retail chain with 163 stores in the mobile phone industry of the Netherlands.

Responsibilities:

- Implementation and optimization customer retention program
- Google Adwords campaigns for e-tail channel
- Social media for retail channel

H. J. Heinz engages in the manufacture and marketing of processed food products worldwide. The company offers ketchup, condiments and sauces, frozen food, soups, beans and pasta meals, infant food, and other processed food products.

Responsibilities:

- General assistance of public relations manager e.g.: press event coordination, writing press releases and building press kits

OHRA is one of the largest insurance companies in the Netherlands.

Responsibilities:

- Customer service by phone
- Up-selling and cross-selling of insurance products

Saatchi & Saatchi is a globally recognized advertising agency, working with 7 of the top 10 global advertisers in more than 93 countries.

Responsibilities:

- Creation of brand presentations for creative department
- Invoicing
- General assistance of account manager

24-week part-time intensive coding bootcamp learning HTML, CSS, Bootstrap, JavaScript ES6,
SQL, git, GitHub, Heroku and Ruby on Rails. Designed, implemented and shipped to
production a clone of AirBnB and a my personal Rails prototype MVC project https://www.streatguidemexico.com/.

My GitHub profile: https://github.com/bobdijks

Issued Jul 2021

Exchange semester