Thabelo Mukwa

I am a committed customer care agent currently based in Johannesburg, South Africa, with a strong desire to excel in the customer service field. My experience includes working as a Junior Administration Assistant at Mutshakavhili Trading, where I effectively coordinated timely responses to clients and utilized my exceptional communication skills to assess their needs. I take pride in my ability to defuse customer concerns through problem-solving and conflict resolution.

In addition to my administrative experience, I have volunteered with the University of Johannesburg, facilitating community engagement initiatives such as campus clean-up campaigns. My academic background in Business Management, with a focus on Financial Accounting and Economics, has equipped me with a solid foundation in management principles and practices. I am eager to leverage my skills in a remote work environment that fosters growth and collaboration.