khosi msibi

Currently serving as a customer service representative, handling diverse client needs and ensuring positive interactions. Utilizing strong communication skills to resolve issues efficiently and maintain customer loyalty.

Served as a customer service representative, addressing client inquiries and providing support. Maintained high levels of customer satisfaction through effective communication.

Handled both sales and collections, ensuring client satisfaction and account recovery. Negotiated payment plans and resolved outstanding balances effectively.

Managed sales processes from lead generation to closing, consistently meeting quotas. Provided financial product information and solutions to clients.

Engaged with clients to promote products and services, achieving sales targets. Developed strong client relationships through effective communication and follow-up.

Assisted with sales activities and client outreach in a temporary capacity. Supported recruitment efforts by engaging with potential candidates and clients.

Provided exceptional customer service, resolving inquiries and ensuring client satisfaction. Supported team operations as second in command, contributing to efficient workflow and problem resolution.

Completed high school education with a focus on a diverse range of subjects including Mathematical literacy, Life sciences, Consumer studies, and Business studies. Developed foundational knowledge in various academic disciplines.

Pursued a Bachelor of Arts degree with a major in Psychology. Gained knowledge in psychological theories and research methods.