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Bless Oyi

@blessoyi

I secure and support IT infrastructure through Microsoft 365 administration, network operations, and vulnerability assessments.

Ghana

Message

I'm supporting IT operations at Safebond Africa Limited, providing technical support across the Tema and Tarkoradi branches while managing Microsoft 365 and Active Directory access.

Previously at Emergent Payments Africa, I delivered first- and second-level support, maintained systems and business applications, and resolved requests through ticketing systems.

As Cybersecurity Officer at Emergent Payments Africa, I conducted penetration testing, vulnerability assessments, source code reviews, and wireless security assessments. I produced security reports and remediation recommendations while supporting incident response initiatives.

My foundation includes administering servers, networks, computers, and user resources at Euniseth Junior High School. I bring hands-on experience across Windows, Linux, Azure, AWS, networking, endpoint security, and system documentation.

Experience

Work history, roles, and key accomplishments

Current

Snr. IT Support Officer

Current

Safebond Africa Limited

Mar 2026 - Present (7 months)

Provide technical support to employees across branches, manage user accounts and access controls in Microsoft 365 and Active Directory, and support IT infrastructure projects and deployments.

Microsoft 365 Active Directory User Management System Monitoring Troubleshooting IT Support Documentation

Cybersecurity Officer

Emergent Payments Africa

Jan 2024 - Feb 2026 (2 years 1 month)

Conducted penetration testing and vulnerability assessments, performed source code reviews, and supported incident response and cybersecurity initiatives.

Penetration Testing Vulnerability Assessment Code Review Incident Response WLAN Security Security Assessments

IT Support Officer

Emergent Payments Africa

Oct 2023 - Feb 2026 (2 years 4 months)

Provided first and second-level technical support, managed user accounts and access controls, and utilized ticketing systems to resolve support requests efficiently.

Microsoft 365 Active Directory Ticketing Systems Troubleshooting System Monitoring Documentation IT Support

IT Administrator

Euniseth Junior High School

Jan 2020 - Aug 2023 (3 years 7 months)

Managed IT infrastructure including servers, networks, and computers, administered user accounts, and provided training and support for technology adoption.

Network Administration System Administration User Management Troubleshooting Hardware Maintenance Training IT Support