Looking for a job

Blessing Uyiekpen

@blessinguyiekpen1

Appointment setter and cold caller at FairMoney Microfinance Bank, generating qualified leads for loan and financial products.

Nigeria

Message

What I'm looking for

I'm looking for an appointment setter or cold caller role where I can connect with prospects and help move them to the next step. I'm open to fully remote work.

At FairMoney Microfinance Bank, I made outbound calls to prospective customers to introduce loan and financial products and generate qualified leads. I asked questions to understand customer needs, explained eligibility and repayment terms, and followed up consistently.

At Fabless Group of Companies, I provided virtual administrative support, updated spreadsheets and records, and handled routine email requests. I also organised digital files and followed up on tasks until they were completed.

At MedPlus, I handled customer enquiries and resolved complaints about orders, deliveries, returns and billing across chat, email, phone and in person. Earlier, as a Telemarketer at Slot Systems Ltd, I made telemarketing calls, updated customer information and prepared sales and call performance reports.

Experience

Work history, roles, and key accomplishments

Cold Caller

FairMoney Microfinance Bank

Apr 2024 - Jun 2026 (2 years 2 months)

Made outbound calls to prospective customers to introduce loan and financial products and generate qualified leads. Handled objections calmly, built trust, and maintained accurate records.

Cold Calling Lead Generation Objection Handling Needs Identification Product Explanations Record keeping Follow up

Virtual Administrative Assistant

Fabless Group of Companies

Jan 2022 - Dec 2024 (2 years 11 months)

Provided virtual administrative support including data entry, email handling, document organization, and coordination of routine tasks.

Data Entry Email Communication Document Management Administrative Support Organization Follow up

Customer Support Representative

MedPlus

Jan 2020 - Dec 2022 (2 years 11 months)

Handled customer enquiries about products, prescriptions, and store policies via live chat, email, phone, and in person. Resolved complaints and processed orders, returns, and refunds accurately.

Customer Service Live Chat Email Support Phone Support Complaint Resolution Order Processing Returns Refunds Billing Inquiries

Telemarketer

Slot Systems Ltd

Jan 2018 - Dec 2020 (2 years 11 months)

Made telemarketing calls, verified customer information, and updated contact details. Prepared sales and call performance reports and supported promotional campaigns.

Telemarketing Lead Generation Data Verification Reporting Customer Feedback Complaint Handling