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Blessing Worlu

@blessingworlu

Appointment setter and sales specialist at U.S. Business Funding, generating leads and scheduling appointments with prospective clients.

Nigeria

Message

At U.S. Business Funding, I made inbound and outbound calls to prospective clients, generated leads, and scheduled appointments.

I documented lead information for follow-up and built rapport with prospects through courteous, clear interactions.

At Humanatic, I handled customer calls and provided information about products and services, processed requests, and recorded interactions in the CRM.

At Phase 3 Telecoms, I presented products and services, negotiated terms, and closed deals while maintaining accurate records.

Experience

Work history, roles, and key accomplishments

Cold Calling / Appointment Setting

U.S. Business Funding

Jan 2024 - Jan 2025 (1 year)

Conducted outbound and inbound cold calls to prospective clients, generated leads through marketing strategies, and built rapport with leads. Handled data entry, scheduling, and appointment setting, and documented lead information for follow-ups.

Cold Calling Lead Generation Appointment Setting Data Entry Communication Skills Scheduling

Sales, Trainings and Q.A.

Humanatic

Jan 2023 - Jan 2024 (1 year)

Handled inbound and outbound calls with customers, resolved system and operational issues, and provided product/service information. Managed over 150 customer enquiries daily, ensured CRM accuracy, and escalated unresolved grievances to appropriate departments.

Customer Service CRM Issue Resolution Data Collection Escalation Management Communication Skills

Sales / Customer Representative

Phase 3 Telecoms

Jan 2021 - Jan 2023 (2 years)

Presented products and services to prospective and existing customers, negotiated prices and terms, and closed deals. Maintained accurate records and documentation, and resolved system, customer, and operational issues affecting service quality.

Sales Customer Service Negotiation Record keeping Issue Resolution