Looking for a job

Blessing Olusola

@blessingolusola1

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I manage customer journeys, orders, dispatch, and service resolution.

Nigeria

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What I'm looking for

I'm looking for a customer service, operations, e-commerce, or virtual support role where I can manage customer journeys, coordinate orders and deliveries, resolve issues efficiently, and help build customer retention.

I've managed customer inquiries, order processing, payment confirmation, dispatch coordination, and delivery tracking for e-commerce businesses, real estate, supermarkets, gadget stores, and digital-product stores. My work focuses on resolving issues quickly and keeping customers informed across chat and email.

At Amazing Grace Properties LLC, I coordinated property operations, tenant communications, maintenance scheduling, and documentation. I also founded and managed Pure Bliss Store, overseeing fulfillment, supplier coordination, customer complaints, and repeat-purchase support.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Buno Stores

Jan 2020 - Dec 2021 (1 year 11 months)

Provided in-store and remote support, assisting customers with purchases and resolving complaints. Managed billing inquiries and ensured accurate transaction processing.

Customer Service Complaint Resolution Billing Transaction Processing