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Chinenye Charity

@chinenyecharity

Customer Support Representative for an online business, handling customer inquiries, order follow-ups, and delivery updates.

Nigeria

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What I'm looking for

I'm seeking a remote Customer Support Representative or Virtual Assistant position where I can use my communication, organization, customer service, and online business support skills to assist customers, manage administrative tasks, and contribute to team success.

As a Sales Representative and Customer Support professional for an online business, I responded to customer inquiries through WhatsApp Business and other communication channels.

I shared product, price, order, and delivery information, and followed up on orders to support timely fulfillment.

When customers raised complaints, I provided appropriate solutions or assistance and worked to maintain positive customer relationships.

I also supported sales and daily online business operations through customer follow-up and order coordination. I'm seeking a remote role where I can contribute these skills.

Experience

Work history, roles, and key accomplishments

Sales Representative and Customer Support

Online Business

Responded to customer inquiries via WhatsApp Business and other channels, provided product and order information, followed up on deliveries, and handled complaints professionally. Supported daily online business operations and maintained positive customer relationships.