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I am a dedicated and friendly Sales/Customer Service Representative with over six years of experience providing exceptional support and solutions to customers. My expertise lies in communication, problem-solving, and conflict resolution, ensuring a positive customer experience. I am proficient in managing customer inquiries, processing orders, and maintaining accurate records, which has allowed me to build strong relationships with clients and maintain high levels of satisfaction.

In my recent role at Gainwell Technologies LLC, I responded to customer questions and provided support in a timely manner, utilizing CRM tools to document all calls and concerns accurately. My ability to handle inbound and outbound calls, along with my strong teamwork skills, has enabled me to consistently meet targets and exceed customer expectations. I am passionate about improving support processes and contributing to team success, as demonstrated during my tenure at Sterling Bank Plc, where I maintained a 90% customer satisfaction rating.