Esther Ejire

I am a results-driven customer support specialist with over four years of remote experience handling inbound and outbound calls, lead qualification, and customer care. I consistently meet performance targets while maintaining clear communication, meticulous CRM documentation, and an empathetic approach when supporting clients facing financial or business challenges.

My background includes structured discovery calls, lead pre-qualification for debt consolidation and credit repair, cold calling for e-commerce and real estate opportunities, and scheduling sales engagements. I leverage tools like Zendesk, Freshdesk, Podio, Mojo Dialer and Convoso to keep accurate records and improve lead hand-offs, ensuring customers feel heard and supported throughout the process.