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Blanca Lara

@blancalara

I support customers across call center, retail, and service environments with payments, sales, and issue resolution.

United States
Message

I've supported customers at Advanced Call Center Technologies and DISH Network, answering questions and concerns, taking payments, and helping customers order movies.

My retail experience includes Burlington and Family Dollar, where I assisted customers, handled cash, stocked and cleaned stores, supported merchandising, and maintained the front end.

At Whataburger, I helped ensure customer orders and requests were met appropriately while keeping supplies stocked and up to date. I bring customer service certification, phone etiquette, cash handling, data entry, Microsoft Office, and communication skills.

Experience

Work history, roles, and key accomplishments

AT

Customer Service Representative

Advanced Call Center Technologies

May 2020 - Jun 2024 (4 years 1 month)

Provided customer service support, handling inquiries and resolving issues for customers.

Family Dollar logoFD

Cashier

Family Dollar

Nov 2016 - Mar 2017 (4 months)

Provided customer service, stocked and cleaned the store, handled cash and front-end operations.

Education

Degrees, certifications, and relevant coursework

Texas State Technical College logoTC

Texas State Technical College

High School Diploma, Biology

2020 -

Pursuing a high school diploma in Biology.

HS

Harlingen High School

High School Diploma, General Studies

Earned a high school diploma.

Southern Careers Institute logoSI

Southern Careers Institute

Diploma, Medical

Earned a diploma in Medical.

Tech stack

Software and tools used professionally

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