Open to opportunities

Blanca Frias Mora

@blancafriasmora

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Onboarding specialist focused on compliance, documentation, and client coordination to streamline hiring.

United States

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What I'm looking for

I’m looking to lead onboarding that’s compliant and well-documented—streamlining hiring steps, coordinating clients, and resolving cases quickly. I want to collaborate with account teams to improve efficiency, accuracy, and customer satisfaction.

I’m a results-driven onboarding specialist with a strong background in compliance, documentation, and client coordination. I’m detail-oriented and analytical, and I focus on keeping hiring requirements on track while maintaining high service standards.

In my HR and onboarding coordinator role, I ensured 100% compliance on hiring requirements by managing documentation and background checks. I resolved operational cases within 24 hours to improve customer satisfaction, and I partnered with Account Managers to implement updates and reconcile contract accounts.

I’ve also built a strong foundation in office administration, customer service, and finance operations—acting as a liaison between technicians and customers, managing bookkeeping and account reconciliation, supporting payroll processing, and completing quarterly tax filings. I enjoy handling sensitive information with confidentiality and keeping workflows accurate through audits and discrepancy resolution.

Experience

Work history, roles, and key accomplishments

Onboarding Coordinator

aEROTEK

Nov 2020 - Apr 2026 (5 years 5 months)

Maintained 100% compliance with hiring requirements by managing documentation and background checks. Resolved operational cases within 24 hours, partnering with account managers to implement updates, reconcile contract accounts, and audit discrepancies.

Compliance Management Background Checks Hiring Documents ADP Sterling Audit & Discrepancy Resolution

Customer Service Office Admin

Bartelson Transport

Oct 2016 - Dec 2017 (1 year 2 months)

Provided top-tier customer service while maintaining accurate client records in a fast-paced environment.

Customer Service Client Records Office Administration Confidentiality Microsoft Excel

Accounts Receivable Office Admin

Fleetmasters Inc

Oct 2014 - Sep 2016 (1 year 11 months)

Acted as a liaison between technicians and customers to ensure seamless communication and problem resolution. Managed bookkeeping, account reconciliation, payroll processing, and partnership with leadership on quarterly tax filings.

Accounts Receivable Bookkeeping Account Reconciliation Payroll Processing Tax Filings Customer Communications Documentation Microsoft Excel

Office Manager

Double E Foods

Apr 2010 - Jun 2014 (4 years 2 months)

Led administrative operations, including customer service, inventory management, payroll, and reporting. Trained new office staff and ensured compliance with corporate policies.

Office Administration Inventory Management Payroll Reporting Staff Training Compliance Policies Customer Service Microsoft Word