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bintou sarrBS
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bintou sarr

@bintousarr

Collector Specialist at Michael Page managing end-to-end collections and reporting weekly KPIs with Salesforce, NetSuite, and Sidetrade.

Spain
Message

At Michael Page, I manage end-to-end collection processes for key accounts and resolve overdue invoices. I collaborate with internal teams to investigate payment discrepancies and accelerate cash flow recovery.

I track and report weekly collection KPIs using Salesforce, NetSuite, and Sidetrade. Before this, at Avid, I prospected B2B opportunities through research and cold outreach while maintaining client relationships.

At Local Services Ads TP, I made outbound onboarding calls and built digital strategies to meet clients’ lead generation goals. My experience also includes customer service, sales advising, and boutique operations.

Experience

Work history, roles, and key accomplishments

BA

Customer Service Agent

Basic-Fit

Nov 2018 - May 2019 (6 months)

Managed inbound phone calls and emails to resolve member inquiries and subscription complaints. Maintained strong customer relations by delivering professional, solution-oriented support.

Education

Degrees, certifications, and relevant coursework

UL

Université Lumière Lyon 2

License, Information and Communications

2012 - 2014

Pursued a License in Information and Communications from Université Lumière Lyon 2 from 2012 to 2014.

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