
Binit Sewa
@binitsewa
I handle customer support, retention, and debt recovery through clear communication and negotiation.
What I'm looking for
I currently work as a Senior Debt Recovery Agent at Samavesh in the Cred process, handling recovery work through communication and negotiation.
Previously, I supported customers at Teleperformance for RBL and worked with the HSBC Life Insurance Company HUB.
At Startek, I worked on the Airtel broadband retention team, focused on retaining customers and supporting their needs.
I bring customer handling, sales, basic Excel, software multitasking, communication, and soft skills. I'm seeking an opportunity to contribute my skills, grow professionally, and add value to an organization.
Experience
Work history, roles, and key accomplishments
Senior Debt Recovery Agent
Samavesh
Worked as senior debt recovery agent in Cred process till date.
Customer Support Executive
Teleperformance
Provided customer support for RBL HSBC Life Insurance Company HUB.
Retention Team Member
Startrek
Worked in retention team for Airtel broadband process.
Education
Degrees, certifications, and relevant coursework
St. Alphonsus School
Primary Education, General
Completed primary education at St. Alphonsus School in Kurseong, West Bengal.
St. Alphonsus School
Higher Secondary, General
Completed higher secondary education at St. Alphonsus School in Kurseong, West Bengal.
Kurseong College
Bachelor of Computer Applications, Computer Science
Pursued a Bachelor of Computer Applications (BCA) in computer science at Kurseong College, Kurseong, West Bengal.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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