Billie Jo Roberts

I’m an Accounts Receivable specialist with 10+ years of experience managing billing, collections, and customer accounts. I take pride in keeping financial records accurate, processing payments reliably, and resolving discrepancies quickly to protect customer trust and cash flow.

In my current role, I manage invoicing and collections for customer accounts, handle ACH, checks, and online payments, and reconcile discrepancies. I also investigate and resolve billing issues while supporting customers with clear communication and documentation.

Earlier, I served as an Office Manager where I coordinated office operations and payroll support, recorded payments, and maintained financial records. I bring strong time management, customer service, and high-volume account handling experience—especially in remote environments—so teams can move faster with confidence.