Patricia Sills Jacobs
@patriciasillsjacobs
Experienced credit and collections professional focused on accurate A/R, invoicing, and cash application to improve recoveries.
What I'm looking for
I’m a credit and collections professional with extensive experience handling Accounts Receivable, cash receipts, and invoicing across multiple industries, including healthcare and manufacturing. I’ve supported medium-to-large accounts through customer service, service order processing, account maintenance, and daily data entry while keeping open items moving to resolution.
I bring strong accounting-system proficiency, including J.D. Edwards, QuickBooks, Great Plains Enterprise, Oracle, and SAP, plus advanced Microsoft Office skills such as Excel, Outlook, Access, Word, and PowerPoint. I’m comfortable with work like offline/online invoicing, cash receipt batching, 3-way invoice matching, payment posting, and accounts payable, and I’ve also processed and appealed claims, monitored A/R, and maintained client files with a high attention to detail.
Experience
Work history, roles, and key accomplishments
Trade Claims Specialist
WhiteWave Foods
Jul 2013 - Oct 2013 (3 months)
Handled trade claims and credit and collections responsibilities for WhiteWave Foods.
Performed credit and collections work for Trimble Navigation.
Supported collections activities, cash receipts, and credit account management for Vaisala.
Cash Receipt Batching Specialist
MedaMorph
Aug 2012 - Sep 2012 (1 month)
Processed cash receipt batching and performed three-way invoice matching and scanning for MedaMorph.
Managed accounts receivable (A/R) collections and provided customer service support for Thermo Fisher Scientifics.
Account Maintenance
Intrado
Jan 2008 - Jan 2012 (4 years)
Maintained accounts for medium-to-large customers, performing data entry, customer service, and service order processing.
Office Manager
Cornerstone Chiropractic and Acupuncture
Jan 2004 - Jan 2005 (1 year)
Served as office manager with reception and correspondence duties, including claims processing and collections, charge entry, payment posting, and accounts payable/receivable support.
Front Office Receptionist
Greenville Community Health Service Agency
Jan 1996 - Jan 1999 (3 years)
Provided front office support including reception, billing, charge entry, financial aid, and coordination of client records.
Front End Clerk & Pharmacy Technician
Eckerd Drug Company
Jan 1992 - Jan 1996 (4 years)
Worked in front-end operations including pharmacy technician duties and service assistant management, with daily deposits and related responsibilities.
Education
Degrees, certifications, and relevant coursework
University of Phoenix
Forensic Accounting; Accounting; Writing; Geology; Diversity
Completed coursework in forensic accounting, accounting, and writing (2009).
South University Online
Business Administration; Accounting and Finance
2007 - 2008
Studied business administration with a focus on accounting and finance via South University Online (2007–2008).
Kaplan University
Health Information Technology; Administrative Management; Medical Records
1989 - 1992
Studied health information technology, administrative management, and medical records (1989–1992).
Commerce High School
Business (Computer Programming, Info Processing, Accounting)
Completed business-focused studies including computer programming, business information processing, and accounting.
Availability
Location
Authorized to work in
Job categories
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