Bill Combs
@billcombs
Support Specialist experienced in designing, deploying, maintaining and troubleshooting technology.
What I'm looking for
As a seasoned IT Support Specialist, I have a strong passion for solving technical problems and expanding my knowledge of existing and emerging technologies. With a proven track record of delivering secure, stable, scalable, and highly available solutions, I am confident in my ability to troubleshoot and maintain complex technology infrastructures.
Throughout my career, I have demonstrated expertise in cloud computing, networking, server-side management, and client-side support. My experience in designing, deploying, and maintaining cloud infrastructure solutions has equipped me with the skills to work efficiently in fast-paced environments.
I am a dedicated and results-driven professional with a strong desire to continue learning and growing in the ever-evolving world of technology.
Experience
Work history, roles, and key accomplishments
Operations Support/Lead Tech Support
tastylive
Jan 2000 - Dec 2022 (22 years 11 months)
Installed, configured, and monitored servers, network devices, and IT infrastructure. Administered Active Directory, including user accounts, group policies, and security permissions.
Lead Systems Analyst
Chicago Board Options Exchange
Jan 2001 - Dec 2016 (15 years 11 months)
Supported Active Directory users and computers including creating new accounts, resetting passwords and troubleshooting network share permission issues.
Desktop Engineer
Technisource
Feb 2000 - Nov 2000 (9 months)
Resolved software and hardware related issues in the time specified by SLA.
Consultant
Randstad
Jan 1999 - Jan 2000 (1 year)
Provided phone support for customers having problems navigating company's website.
IT Support Technician
CDW
Jan 1998 - Jan 1999 (1 year)
Provided computer support to end users both over the phone and at desk side.
Education
Degrees, certifications, and relevant coursework
Bill hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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