BC
Open to opportunities

Bill Combs

@billcombs

Support Specialist experienced in designing, deploying, maintaining and troubleshooting technology.

United States
Message

What I'm looking for

Seeking a challenging role that leverages my technical expertise to drive innovation and growth, while providing opportunities for professional development and collaboration with a dynamic team.

As a seasoned IT Support Specialist, I have a strong passion for solving technical problems and expanding my knowledge of existing and emerging technologies. With a proven track record of delivering secure, stable, scalable, and highly available solutions, I am confident in my ability to troubleshoot and maintain complex technology infrastructures.

Throughout my career, I have demonstrated expertise in cloud computing, networking, server-side management, and client-side support. My experience in designing, deploying, and maintaining cloud infrastructure solutions has equipped me with the skills to work efficiently in fast-paced environments.

I am a dedicated and results-driven professional with a strong desire to continue learning and growing in the ever-evolving world of technology.

Experience

Work history, roles, and key accomplishments

CE

Lead Systems Analyst

Chicago Board Options Exchange

Jan 2001 - Dec 2016 (15 years 11 months)

Supported Active Directory users and computers including creating new accounts, resetting passwords and troubleshooting network share permission issues.

TE

Desktop Engineer

Technisource

Feb 2000 - Nov 2000 (9 months)

Resolved software and hardware related issues in the time specified by SLA.

RA

Consultant

Randstad

Jan 1999 - Jan 2000 (1 year)

Provided phone support for customers having problems navigating company's website.

CD

IT Support Technician

CDW

Jan 1998 - Jan 1999 (1 year)

Provided computer support to end users both over the phone and at desk side.

Education

Degrees, certifications, and relevant coursework

Bill hasn't added their education

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Bill Combs - Operations Support/Lead Tech Support - tastylive | Himalayas