Kabita Tulsibakhyo
@kabitatulsibakhyo
I handle customer calls, verify records, and maintain accurate CRM data.
NepalWhat I'm looking for
At Nepal Telecom, I handled inbound and outbound customer calls, explained services and documentation requirements, verified identification documents, and kept CRM records accurate. I also followed up through structured outbound feedback calls while maintaining confidentiality and professional communication.
Previously, at 9/11 Store, I maintained financial records, reconciled inventory, and supported retail clients. I'm a BBA graduate with Top 10 academic rankings, fluent professional English and Nepali, and a reliable remote-work setup.
Experience
Work history, roles, and key accomplishments
Customer Service Intern
Nepal Telecom
Jan 2026 - Mar 2026 (2 months)
Handled daily inbound and outbound customer calls, including registration, verification updates, and ownership transfers. Collected and verified customer identification documents, maintained strict confidentiality, and updated CRM records with high accuracy.
Education
Degrees, certifications, and relevant coursework
Bhaktapur Multiple Campus
Bachelor of Business Administration, Business Administration
2021 - 2026
Bachelor of Business Administration (BBA) with Top 10 academic ranking across most semesters.
Chanakya Secondary School
Higher Secondary Education, Business Studies
Higher Secondary Education in Business Studies with focus on Business Math.
Tech stack
Software and tools used professionally
Availability
Location
NepalAuthorized to work in
Job categories
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