Nawaraj Bishwakarma

I am a dedicated, tech-savvy customer support professional with hands-on experience delivering responsive chat, email, and cloud-telephony support. I prioritize empathetic communication, technical troubleshooting, and maintaining high customer satisfaction.

At Codavatar I resolved technical and billing issues while preserving a 95%+ customer satisfaction rate, contributed to process documentation, and helped streamline workflows to reduce repetitive problems. I collaborate effectively with cross-functional teams and manage CRM operations, campaign monitoring, and customer feedback reporting.

I value working in a close, collaborative team where I can take ownership, continue learning, and grow alongside the company’s long-term vision. I bring patience, attention to detail, and a commitment to exceptional customer experiences.