Bianca Miller
@biancamiller
I coordinate patient access, care support, scheduling, and revenue cycle operations.
United StatesWhat I'm looking for
I've supported patient access and care coordination at Sheppard Pratt, Arine Health, University of Maryland Medical System, Lifebridge Health, MedStar Health, and Anne Arundel Dermatology. I coordinate crisis services, patient outreach, scheduling, referrals, prior authorizations, insurance verification, and follow-up across providers, insurers, pharmacies, and community resources.
I'm experienced in high-volume healthcare operations, including handling 200+ inbound calls daily and 80–100 patient calls per day. I maintain accurate EMR/EHR documentation, support HIPAA compliance, resolve authorization and medication-related concerns, and help patients access timely care.
Experience
Work history, roles, and key accomplishments
Coordinated crisis intervention services by assessing client needs, developing care plans, and connecting individuals with community resources. Maintained communication with clients, providers, and agencies to ensure continuity of care and documented activities in compliance with policies.
Education
Degrees, certifications, and relevant coursework
University of Maryland Global Campus
Bachelor of Science, Health Services Management
Currently enrolled in a Bachelor of Science in Health Services Management program.
ConneXions School for the Arts
High School Diploma, General Studies
Graduated with a high school diploma.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
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