Bianca Akemy Sato goes

I am a dedicated technical support specialist with extensive experience in customer service, focusing on delivering fast and effective resolutions to technical issues. My role at Mhnet Telecom has honed my analytical skills and troubleshooting capabilities, allowing me to consistently meet SLA requirements while optimizing workflows. I am adept at operating ERP systems and SaaS platforms, ensuring the best user experience through effective communication and problem-solving.

In my previous position as an Administrative/Secretarial Intern at the Municipal Medical Expertise Department, I developed strong organizational skills while managing various administrative tasks. This experience has equipped me with a solid foundation in handling document processing and scheduling, further enhancing my ability to work efficiently in fast-paced environments. I am committed to continuous improvement and collaboration with teams to achieve outstanding results.