Bharti Devi
@bhartidevi
Business development and customer-care leader driving sales and client retention.
IndiaWhat I'm looking for
I am a dedicated, result-oriented business development and customer care professional with 6+ years of experience across the automotive and IT industries. I have a strong record of acquiring new clients, building partnerships, and increasing IT solutions sales while maintaining high client satisfaction.
In prior roles I supervised and trained customer service teams, resolved escalated issues to improve satisfaction ratings, and streamlined processes to boost response efficiency. I have managed client portfolios to ensure consistent satisfaction and retention and used creative digital tools to enhance engagement.
I combine customer relationship management, sales strategy, and digital creativity—proficient with MS Excel, Google Sheets, Canva, content and graphic design—to deliver measurable business growth and lasting client relationships.
Experience
Work history, roles, and key accomplishments
Business Development Manager
Digi21 IT Company
Jan 2023 - Jan 2025 (2 years)
Drove business growth by acquiring new clients and building partnerships, and developed marketing strategies that increased IT solutions sales while managing client portfolios to improve satisfaction and retention.
Customer Care Manager
Kia Motors
Jan 2020 - Jan 2023 (3 years)
Supervised and trained customer service staff to deliver excellent service, resolved escalated issues to achieve higher satisfaction ratings, and streamlined processes to improve response efficiency.
Customer Care Executive
Tata Motors
Jan 2019 - Jan 2020 (1 year)
Provided customer support and resolved queries, assisted customers with product and after-sales information, and built strong client relationships to improve loyalty and retention.
Education
Degrees, certifications, and relevant coursework
National Institute of Open Schooling
Intermediate, Intermediate
Completed Intermediate level studies through the National Institute of Open Schooling in 2022.
National Institute of Open Schooling
High School, High School
Completed High School education through the NIOS board in 2020.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Interested in hiring Bharti?
You can contact Bharti and 90k+ other talented remote workers on Himalayas.
Message BhartiFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
