Bhanupratap Singh Chauhan
@bhanupratapsinghchau
I’m a senior operations analyst delivering CMBS/CRE analytics and fraud-risk automation.
IndiaWhat I'm looking for
I’m a results-driven Senior Operations Analyst and Data Analytics professional with 5+ years of progressive experience across structured finance (CMBS/CRE), fraud risk operations, anti-piracy data management, payments compliance, and business process optimization. I focus on turning messy operational data into reliable insights, with strong QA and governance built into every workflow.
Currently, I’m delivering CMBS and CRE loan-level analytics for Trepp Inc. (New York) via FinacPlus Global Services. I analyze, validate, and reconcile loan-level datasets, apply rigorous QA protocols to maintain confidentiality and compliance, and partner with SVP-level stakeholders to fulfill data requests within agreed SLAs—consistently achieving 100% on-time delivery.
I’ve proven results in operational efficiency improvements, driving 30%+ gains through Python and RPA automation, Power BI dashboards, and Lean/Six Sigma process redesign. I also strengthen performance through SLA/KPI management, executive reporting, and data governance initiatives that improve accuracy and speed across the structured finance platform.
Earlier roles sharpened my compliance-first mindset and investigation capabilities: at Bytescare I reduced piracy response time by 35% while improving efficiency by 30% using RPA and Python; at Revolut I reduced false positives by 22% and cut investigation time by 30% by optimizing fraud detection with Python and SQL. I bring hands-on automation, SQL analytics, stakeholder communication, and team training, supported by certifications in Data Science and Agile Project Management.
Experience
Work history, roles, and key accomplishments
Senior Operations Analyst
FinacPlus Global Services
Mar 2026 - Present (4 months)
Deliver CMBS and CRE loan-level analytics for Trepp Inc., analyzing, validating, and reconciling datasets with rigorous QA to support confidential institutional reporting. Partner with senior operations and stakeholders to fulfill data requests within SLAs and improve workflow efficiency and data accuracy.
Junior Operations Manager
Bytescare
May 2025 - Dec 2025 (7 months)
Managed end-to-end anti-piracy data operations across 50+ global online platforms, ensuring compliance with international IP protection standards while reducing piracy response time by 35%. Led digital investigations and DMCA takedown workflows using data extraction and web scraping, improving operational efficiency by 30%.
Monitored and analyzed 10M+ monthly transactions using fraud detection algorithms and rule-based ML models, identifying and blocking 15+ emerging fraud schemes via dark web monitoring. Reduced false positives by 22% and cut investigation time by 30% using Python scripting and RPA automation.
Senior Operations Associate
IGT Solutions
Jun 2023 - May 2024 (11 months)
Managed client relationships across US and European markets using Salesforce CRM, achieving 95%+ CSAT and improving NPS by 12%. Automated reporting with Advanced Excel (VBA/Macros) and Power BI, reducing manual workload by 20% and improving first-contact resolution through chatbot automation.
Senior Operations Associate
Amazon Payment Services
Apr 2022 - Jun 2023 (1 year 2 months)
Verified 30,000+ users and KYC documents using Idfy KYC platform and AWS tools while maintaining 100% accuracy and AML/KYC + PSD2 compliance. Automated workflows with RPA, reducing manual processing time by 25%, and analyzed payment metrics and fraud patterns with SQL and Power BI.
Managed multi-client chat operations, achieving 90%+ SLA resolution rates and customer satisfaction above 4.5/5. Delivered Advanced Excel training and redesigned case management processes, reducing AHT by 15% through tool optimization.
Delivered premium client support across 50+ escalated accounts, maintaining 95% CSAT and ensuring 100% adherence to service agreements. Recommended process improvements that increased operational efficiency by 18% and reduced costs by INR 1.8 lakh.
Education
Degrees, certifications, and relevant coursework
Rajiv Gandhi Proudyogiki Vishwavidyalaya
Bachelor of Technology (B.Tech), Mechanical Engineering
Completed a B.Tech in Mechanical Engineering at RGPV in 2019.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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