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Saket Kumar MallikSM
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Saket Kumar Mallik

@saketkumarmallik1

Business Analytics graduate with Amazon operations experience and hands-on projects in SQL, Python, Excel, and Power BI.

India
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What I'm looking for

I’m looking for a remote, global analytics role where I can manage SLAs, collaborate cross-functionally, and deliver clear data storytelling—using SQL, Python, Power BI, and strong risk/fraud judgment to drive business decisions.

I am an MBA in Business Analytics graduate with experience in operations and risk analysis at Amazon Development Centre India. During my role, I worked on transaction reviews, SLA-driven decision-making, process adherence, and data-based investigations.

I have developed practical skills in SQL, Python, Power BI, and Advanced Excel through academic work and personal projects. My portfolio includes business and data analytics projects covering retail, FMCG, restaurant, and sales datasets, where I focused on data cleaning, analysis, visualization, and business insights.

I am interested in Business Analyst, Operations Analyst, Data Analyst, and related remote opportunities. I enjoy working with data, identifying patterns, solving operational problems, and supporting decision-making through analysis.

Currently, I am seeking opportunities where I can apply my analytical skills, continue learning, and contribute to business growth in a collaborative environment.

Experience

Work history, roles, and key accomplishments

AI

Fraud Prevention Analyst

Amazon Development Centre India

Dec 2022 - Nov 2024 (1 year 11 months)

Analyzed 60–120 high-volume customer transactions daily to identify behavioral anomalies, concession abuse, and compliance risks, and escalated investigations with cross-functional teams to meet SLA targets. Maintained detailed audit logs for active cases and managed multi-channel stakeholder communications while optimizing accuracy and Average Contact Handling Time (ACHT).

Education

Degrees, certifications, and relevant coursework

Amity University Online logoAO

Amity University Online

Master of Business Administration, Business Analytics

2023 - 2025

Grade: 8.13 / 10 (CGPA)

Pursued an MBA in Business Analytics from Amity University Online (2023–2025). Achieved a CGPA of 8.13/10.

Himalayan University logoHU

Himalayan University

Bachelor of Commerce, Commerce

Completed a Bachelor of Commerce (B.Com.) at Himalayan University and graduated in 2018.

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