
Beverly Clarissa Wicaksono
@beverlyclarissawicak
I build data-driven market, dealer network, and customer strategies for automotive growth.
What I'm looking for
At Hyundai Motor Asia Pacific Headquarters, I lead regional Fewer, Bigger, Better implementation work, using APAC market intelligence, competitor benchmarking, and dealer-network analysis to prioritize interventions. I built regional governance guidelines for Dealer Network Development actions and drive implementation tracking with National Sales Companies.
Previously, I developed customer satisfaction and sales strategies at Suzuki Indomobil Sales, including survey operations, dealer programs, retention initiatives, and demand forecasting. I also bring market research and consulting experience from Ipsos and JANA Investment Adviser, supported by a Master of Management Marketing from the University of Melbourne.
Experience
Work history, roles, and key accomplishments
Implementation Senior Specialist
Hyundai Motor Asia Pacific Headquarters
Aug 2025 - Present (1 year 2 months)
Conducts regional APAC market intelligence and governs FBB planning, developing governance guidelines for dealer network development and orchestrating quarterly strategic reviews.
Mentorship Officer
Indonesia Mengglobal
Apr 2025 - Present (1 year 6 months)
Provides a platform for aspiring Indonesians to study abroad, guiding mentees in graduate school applications and delivering relevant information and resources.
General Committee
University of Melbourne Indonesia Alumni Association
Apr 2025 - Jan 2026 (9 months)
Coordinated end-to-end event execution and acted as liaison across divisions to ensure smooth communication and task alignment.
Global Business Practicum
JANA Investment Adviser
Jun 2024 - Jul 2024 (1 month)
Collaborated with a multidisciplinary team to identify growth opportunities in the Australian wealth sector through SWOT analysis and benchmarking, formulating a data-driven marketing roadmap and presenting recommendations.
Research Intern
Ipsos Pty Ltd
Feb 2024 - May 2024 (3 months)
Assisted with market research workflows, including questionnaire link checks, data analysis interpretation, and drafting client-ready deliverables, while exploring facial coding methodology.
Sales Strategic Development 4 Wheels
Suzuki Indomobil Sales
Jun 2022 - Jan 2023 (7 months)
Collaborated with leasing partners to design targeted dealer programs by segmenting customer data and spearheaded a retention strategy for New Baleno pre-orders through an indent incentive program.
Customer Satisfaction Analyst
Suzuki Indomobil Sales
Apr 2018 - Jun 2022 (4 years 2 months)
Developed and executed customer satisfaction surveys and SSI monitoring, managed partnerships with market research agencies, and facilitated survey operations and training workshops.
Assistant Store Manager
PT Lion Super Indo
Mar 2017 - Mar 2018 (1 year)
Supervised daily retail operations, coached a team of 10+ staff per shift, and managed demand forecasting and procurement to optimize inventory levels.
Education
Degrees, certifications, and relevant coursework
The University of Melbourne
Master of Management, Marketing
2023 - 2024
Grade: 3.42/4.00
Master of Management Marketing degree from the University of Melbourne, completed from February 2023 to December 2024 with a GPA of 3.42/4.00.
The University of Padjadjaran
Bachelor of Mathematics, Mathematics
2012 - 2016
Grade: 3.39/4.00
Bachelor of Mathematics degree from the University of Padjadjaran, Indonesia, completed from August 2012 to April 2016 with a GPA of 3.39/4.00.
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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