Lilian Kageha

I am a highly motivated and adaptable customer service professional with a degree in Hotel and Hospitality Management from the University of Eldoret. My career has been marked by a commitment to excellence in customer service, where I have honed my skills as a Virtual Assistant and Front Office Receptionist. I thrive in fast-paced environments and am dedicated to achieving organizational goals while ensuring customer satisfaction.

Throughout my career, I have developed strong interpersonal and communication skills, enabling me to effectively manage customer inquiries and provide tailored solutions. My experience includes managing calendars, organizing documentation, and conducting digital marketing campaigns. I take pride in my ability to build and maintain relationships with clients and stakeholders, ensuring a positive experience at every touchpoint.

With certifications in Data Entry and Management, Content Writing, and Virtual Assistance, I am continuously seeking opportunities for professional growth. I am enthusiastic about leveraging my skills in a challenging customer service role that allows me to contribute to team success while furthering my career development.