Open to opportunities

Betty Llerenas

@bettyllerenas

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Detail-oriented office manager with experience in data entry and sales operations.

United States

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What I'm looking for

Seeking a role that values customer service, process improvement, and teamwork, where I can leverage my skills to contribute to a dynamic and growth-oriented organization.

I am a dedicated professional with a strong background in office management, data entry, and sales operations. My most recent role at Superior Blinds Manufacturing involved managing office personnel and ensuring smooth daily operations, which honed my leadership and organizational skills. Previously, at Riverside County Registrar of Voters, I excelled in data entry and voter registration, achieving high accuracy and efficiency rates.

My experience also includes working as a Remote Data Contractor for AllTrails Inc., where I analyzed user data and created official trails across Mexico. I have a proven track record of improving processes and ensuring compliance in various roles, including my time at Hewlett-Packard. I thrive in fast-paced environments and am committed to delivering results under pressure.

I am fluent in Spanish and proficient in Microsoft Office, with strong cross-functional communication skills. I am a rapid learner, adaptable to new technologies, and self-motivated, capable of working independently with minimal supervision. I am also a member of the National Association of Realtors, demonstrating my commitment to professional development and industry standards.

Experience

Work history, roles, and key accomplishments

Office Manager

Superior Blinds Manufacturing

May 2024 - Jun 2024 (1 month)

Managed office personnel and ensured smooth daily operations while delivering exceptional customer service. Oversaw purchase order management and maintained accurate records in QuickBooks. Assisted in system upgrades to streamline processes.

Office Management Customer Service Quickbooks Order Management Team Leadership Communication Problem Solving Data Entry

Call Center Data Entry

Riverside County Registrar of Voters

Feb 2024 - Mar 2024 (1 month)

Managed new registration data entry with high efficiency and accuracy. Resolved voter issues promptly and contributed to the election process by sorting and counting ballots.

Data Entry Customer Satisfaction Election Process Voter Registration Problem Solving Communication

Data Contractor

AllTrails Inc.

Nov 2021 - Sep 2022 (10 months)

Analyzed user-submitted data to enhance trail creation processes and created official trails across Mexico. Produced comprehensive trail descriptions in Spanish and updated English translations.

Data Analysis Trail Creation Map Reading User Experience Documentation Communication Remote Work

Help Desk Analyst

New York State Dept. of Labor

Nov 2020 - Oct 2020 (-1 years 11 months)

Processed unemployment insurance claims with a high accuracy rate and assisted claimants in completing their claims. Conducted investigations to improve claim resolution processes.

Data Analysis Customer Service Problem Solving Communication Remote Work Fact Finding Data Integrity

Sales Operations Specialist

Hewlett-Packard

Apr 2008 - Apr 2013 (4 years 11 months)

Managed procurement processes and created customized purchase orders for corporate clients. Handled manual electronic invoicing and interfaced with the supply chain team to track backorder statuses.