Open to opportunities

Autumn Lankes

@autumnlankes

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Detail-oriented office manager with expertise in data entry and support.

United States

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What I'm looking for

I am looking for a role that values accuracy and efficiency, with opportunities for growth.

I am a detail-oriented and highly organized professional with extensive experience in remote customer support, data entry, and administrative tasks. My ability to handle large volumes of data with accuracy and efficiency has been a cornerstone of my career. I pride myself on maintaining confidentiality while ensuring that all tasks are completed to the highest standard.

In my previous roles, I have managed daily administrative tasks, conducted high-volume data entry, and provided exceptional customer service. My experience as an Office Manager has equipped me with the skills to streamline processes and improve productivity using various software tools. I am currently pursuing a Medical Coding Certification to further enhance my skill set and contribute to the healthcare industry.

Experience

Work history, roles, and key accomplishments

Product Expert

Turbo Tax

Jan 2025 - Jan 2025 (0 months)

Provided tax-related support via phone and chat, assisting users with software navigation and troubleshooting while ensuring accurate data entry.

Customer Support Data Entry Communication User Experience

Customer Service Representative

Alivi Transportation

Jan 2025 - Jan 2025 (0 months)

Handled ride bookings for healthcare members, ensuring accuracy in customer information management. Assisted with document processing and maintained confidentiality while managing sensitive data.

Customer Service Data Entry Confidentiality Communication

Office Manager

Wetfixt

Jan 2023 - Jan 2025 (2 years)

Managed daily administrative tasks and conducted high-volume data entry with a focus on accuracy. Organized company records and financial documents.

Administration Data Entry Microsoft Office Suite

Office Manager

Help4Accounts

Jan 2019 - Jan 2023 (4 years)

Assisted with bookkeeping tasks and coordinated client communications. Maintained spreadsheets for tracking financial and administrative data.

Bookkeeping Client Communication Financial Reporting Spreadsheets

Education

Degrees, certifications, and relevant coursework

Stephen F. Austin High School

High School Diploma, General Education

2009 - 2012

Completed high school education with a focus on developing foundational skills in various subjects, preparing for further education and career opportunities.