At Transamerica, I responded to customer inquiries about life insurance, retirement plans, annuities, and investment products. I helped clients navigate policy details, update account information, make premium payments, and understand coverage terms.
I also educated customers on Transamerica’s financial products and services, guiding them toward options aligned with their financial goals.
At Vision Arena Eyecare, I assisted customers with returns, adjustments, exchanges, warranty concerns, and other after-sales requests. I met service targets related to patient satisfaction, appointment management, response time, and service quality.
At Daisy Collectibles Mothercare, I promoted and sold products for mothers and children through direct customer engagement, referrals, recommendations, promotions, social media inquiries, and repeat business. I also prepared sales reports on performance, customer demand, product movement, and business opportunities.
