At Hollard Insurance Australia, I explained insurance coverage, benefits, and policy options, and handled customer questions about pricing, coverage, and eligibility. I also made outbound calls to introduce insurance products, identify prospects’ needs, and generate qualified sales opportunities.
At Fortune Travel & Tour, I helped customers with flight bookings, itinerary changes, and travel questions, and followed up to confirm bookings. Previously, at Skyfeel Travel & Tour, I promoted travel services, generated leads through outbound calls, and worked to convert prospects into customers.
