Looking for a job

Benson Oguk

@bensonoguk

Message

"A diverse network of professionals bringing expertise, creativity, and results across industries."

Kenya

Message

What I'm looking for

“I am looking for a remote opportunity where I can apply my communication, writing, and problem-solving skills to add value to a team. I value flexibility, growth opportunities, and a supportive work culture that encourages learning and collaboration. My goal is to contribute meaningfully to company success while continuing to develop professionally.”

“I am an adaptable professional with experience in online content creation, customer support, and community moderation. I have strong communication skills, attention to detail, and the ability to handle tasks efficiently in remote environments. I am passionate about helping companies grow by providing excellent service, managing online communities, and producing engaging content. My interests include digital communication, problem-solving, and continuous learning, and I thrive in roles that allow me to connect with people, support teams, and deliver quality results.”

Experience

Work history, roles, and key accomplishments

Current

Python Developer

Current

Freelance

Jan 2021 - Present (4 years 8 months)

Developed and deployed Python applications for data processing, task automation, and web scraping; built REST APIs with Flask/Django and integrated MySQL/PostgreSQL to improve efficiency and scalability.

Python Flask Django MySQL PostgreSQL Web Scraping Automation REST APIs

Current

Freelance Content Writer

Current

Freelance

Jan 2021 - Present (4 years 8 months)

Researched, wrote, and edited SEO-optimized articles, blog posts, and web content for international clients, consistently meeting deadlines and quality expectations.

Content Writing SEO Research Editing Client Communication Upwork Fiverr Time Management

Current

Digital Marketing & Analytics Specialist

Current

Freelance

Jan 2021 - Present (4 years 8 months)

Monitored and analyzed website traffic using Google Analytics and GTM, created dashboards and reports that informed content and SEO strategies to improve engagement and conversions for clients.

Google Analytics Google Tag Manager SEO Data Analysis Dashboards Reporting Content Optimization Excel SQL

Current

Python Developer

Current

Freelance

Jan 2021 - Present (4 years 8 months)

Developed and deployed Python applications for data processing, task automation, and web scraping; built REST APIs with Flask/Django and integrated MySQL/PostgreSQL databases to deliver scalable client solutions.

Python Flask Django REST APIs MySQL PostgreSQL Web Scraping Automation Git

Current

Data Analyst (Python)

Current

Freelance

Jan 2020 - Present (5 years 8 months)

Collected, cleaned, and analyzed large datasets using Pandas/NumPy and created visualizations and interactive dashboards to support business decision-making and predictive modeling.

scikit learn Pandas NumPy Matplotlib Scikit learn Data Cleaning Data Visualization Dashboards Exploratory Data Analysis

Current

Open Source Contributor

Current

Community

Contributed bug fixes and feature improvements to open-source Python projects on GitHub and engaged with developer communities to share solutions and learning resources.

Bugfixes Open Source Git GitHub Python Code Review Bug Fixes Community Engagement Documentation

Customer Support Representative

Remote

Jun 2020 - Dec 2022 (2 years 6 months)

Handled customer inquiries via email, live chat, and social media, maintaining a 95%+ satisfaction rate and improving support workflows to boost retention.

Customer Support Live Chat Email Support Social Media Support Issue Resolution CRM Troubleshooting Cross Functional Collaboration

Customer Support Representative

Freelance

Jun 2020 - Dec 2022 (2 years 6 months)

Handled customer inquiries via email, live chat, and social media, maintaining high satisfaction by resolving technical and account issues and improving support workflows.

Customer Support Live Chat Email Support Social Media Support Troubleshooting CRM Ticketing Systems Communication

Online Community Moderator

Freelance

Mar 2019 - Dec 2021 (2 years 9 months)

Monitored and managed online communities, enforced guidelines, removed spam/inappropriate content, and de-escalated conflicts to foster inclusive engagement.

Community Moderation Content Moderation Policy Enforcement Conflict Resolution Spam Detection Engagement Strategies Trust & Safety

Online Community Moderator

Freelance

Mar 2019 - Dec 2021 (2 years 9 months)

Monitored and managed online discussions to enforce community guidelines, removed spam/inappropriate content, and de-escalated conflicts to foster respectful engagement.