Open to opportunities

Bennett Hall

@bennetthall

Sales Specialist at Apple Fifth Avenue who maintained a 98% customer approval rating and contributed to a 40% rise in customer satisfaction scores.

United States

Message

At Apple Fifth Avenue, I welcome and educate customers through daily product demonstrations while meeting sales and company metrics. I maintained a 98% personal customer approval rating and contributed to a 40% increase in customer satisfaction scores from Q1 to Q4.

At Panda PR & Marketing, I built and maintained a book of 15+ client and partner accounts, and grew managed accounts by over 100% in three months. I also coordinated client events and created social media content; earlier, as an Administrative Intern at 3d PR & Marketing, I managed the full project lifecycle for a multi-day client retreat.

Experience

Work history, roles, and key accomplishments

Current

Sales Specialist

Current

Apple

Jul 2021 - Present (5 years 4 months)

Welcome, engage, and educate customers through daily product demonstrations while consistently meeting sales and company metrics. Maintain a 98% personal customer approval rating and contribute to a 40% increase in customer satisfaction scores.

Customer Engagement Product Demonstrations Sales Metrics Customer Satisfaction Problem Solving Visual Merchandising Cross Functional Collaboration

Account Manager / Executive Assistant

Panda PR & Marketing

Oct 2019 - May 2021 (1 year 7 months)

Built and maintained a book of 15+ concurrent client and partner accounts, managing relationships and tracking KPIs. Grew managed accounts by over 100% in three months through market research and targeted outreach.

Customer Relationship Management CRM KPI Tracking Event Coordination Social Media Management Market Research Sales Pitches

Administrative Intern

3d PR & Marketing

Jan 2019 - May 2019 (4 months)

Independently managed the full project lifecycle for a 20+ person client retreat, delivering hospitality and on-site support. Supported senior staff with scheduling, outreach, and client-facing materials.

Project Management Event Coordination Scheduling Microsoft Office Google Workspace Social Media Management