John Blair

Designed and managed JAMF Pro Cloud infrastructure for over 5,000 macOS/iOS devices, architecting system-wide deployment strategies, OS maintenance policies, and security controls. Automated application packaging and configuration profile rollouts aligned with security standards, and standardized onboarding/offboarding workflows to improve provisioning across departments.

Architected and maintained JAMF Pro and AirWatch MDM environments for over 20,000 devices, spearheading cross-platform rollout plans for Apple and Windows endpoints. Designed and implemented Apple Caching Servers to optimize macOS and iOS update distribution, and performed onsite infrastructure support across airline bases and remote stations.

Led customer infrastructure planning, carrier coordination, and circuit provisioning, and designed documentation standards for network audits and compliance. Installed and managed fiber (single/multi-mode), POTS, T1/DS3 cross-connects, and responded to advanced network faults and alarms impacting performance and uptime.

Installed and managed fiber (single/multi-mode), POTS, T1/DS3 cross-connects, and responded to advanced network faults and alarms impacting performance and uptime. Handled diagnostics, system repairs, and customer escalations across enterprise networks.

Handled diagnostics, system repairs, and customer escalations across enterprise networks. This role involved ensuring network stability and resolving critical issues to maintain uptime.

Provided on-site deployment and wireless/LAN configuration for enterprise clients. Diagnosed and repaired system hardware/software, and supported license validation.

Completed a Bachelor of Arts in Mass Communication with a minor in Electrical Engineering Technology. This program provided a strong foundation in communication principles and technical aspects of electrical engineering.