At Meta, I delivered hands-on Mac and macOS support for a 5,000+ endpoint fleet and administered Jamf Pro policies, configuration profiles, and automated device groups. I also managed Mac and iPad provisioning through Apple Business Manager and maintained the Jamf Self Service portal.
At Therma / Legence, I supported 12,000+ devices across Microsoft Intune frameworks and contributed to an Active Directory-to-Azure sync automation project that reduced system downtime by 25%. My experience also includes Azure infrastructure provisioning, Citrix support, and executive conference room technology.

