Benjamin Kobby Mensah

Validated and updated policyholder details, assisted with renewals and endorsements, and provided technical support for the Cure app and website, improving resolution and routing efficiency.

Provided authentication and technical support for online exams, documented incidents, followed re-authentication procedures, and escalated issues to higher tiers to ensure exam integrity.

Monitored test-takers during exams, enforced exam rules, recorded breaches for QA, and communicated assistance to candidates to maintain testing standards.

Developed marketing campaigns, managed social media, created graphic and video content, conducted stock counts, and managed sales and basic finances for Sunripe products.

Prospected advertising clients, prepared transmission certificate entries and program logs, wrote advert scripts, and handled client communications to support sales and operations.

Assisted with event planning and client rounds, managed social media and communications, and provided basic tech support for staff during events.

Completed a Bachelor of Arts in History at Kwame Nkrumah University of Science and Technology.

Activities and societies: Elected Head House Prefect

Completed Senior Secondary School studies with a W.A.S.S.C.E certificate in General Arts.

Completed basic education and obtained the B.E.C.E certificate.