I am looking for a full-time remote role in learning and enablement, customer education or people development. I want to design and deliver training, build onboarding and equip teams to do their work well. I bring experience in training, team leadership, sales and content, and I work in English and French. I am also open to freelance contracts.

Ben Donaldson
@bendonaldson
Trainer, people leader, writer and facilitator. Led about 70 coaches, built B2B sales from zero, ran start-up content. Works in English and French.
What I'm looking for
I help teams learn, communicate and work well together. I am a CELTA-qualified trainer who rose from Team Leader to Head of Coaching at Meridian One, an Australian online education company. There I led a remote department of 8 team leaders and about 70 coaches across three time zones, redesigned hiring and onboarding, hired dozens of coaches and ran dozens of multi-day training sessions.
My second strand is content and marketing. I wrote about 100 HR and employment articles for Indeed through Argos Multilingual and took on the Content Lead remit at the Web3 start-up Venly, running a weekly blog, a monthly newsletter and daily X campaigns. At OneTrack, a legal and construction-tech start-up, I built the B2B sales and marketing function from zero, including the HubSpot CRM and dozens of product demos.
Since 2025 I have run an independent practice in English and French for professionals facing burnout, stress and transitions, and I am IFS Level 1 trained (IFS Institute, 2025). I am also a founding board member and Secretary (volunteer) of the Nobodies Collective, the Spanish non-profit behind the Elsewhere festival, which welcomed about 2,400 participants in 2026.
I work with Claude, Gemini and ChatGPT and design tools with human review built in. I am Australian, based between Paris and Barcelona, and I work in English, French, Spanish and Turkish.
Experience
Work history, roles, and key accomplishments
Secretary to the Board
Asociación Nobodies Collective
Jan 2026 - Present (9 months)
One of eight founding board members of a Spanish non-profit, rebuilt the organisation and delivered the 2026 edition of a 3,000-participant event. Chaired weekly board meetings, authored onboarding processes, and negotiated asset transfers.
IFS Practitioner & Facilitator
Self-employed
Sep 2025 - Present (1 year 1 month)
Independent practice in English and French for professionals facing burnout, stress and life transitions. Designed a modular 12-week programme and facilitated online practice groups and forest walks.
Head of Human Resources
Norg
Jan 2025 - Dec 2025 (11 months)
Year-round HR lead for a volunteer-run 3,000-participant event, redesigned conflict-resolution and incident-reporting processes, and coordinated about 100 year-round volunteers. Led on-site welfare shifts and mediated leadership conflicts.
Sales & Marketing Manager
OneTrack
Nov 2024 - Aug 2025 (9 months)
Built the B2B sales and marketing function from scratch for an Australian legal and construction-tech start-up, part-time and remote. Designed sales processes, coached sales representatives, and ran product demos.
AI Content Specialist / HR Content Writer
Argos Multilingual
Aug 2022 - Aug 2025 (3 years)
Wrote and edited about 100 SEO articles and job-description pages for Indeed on careers, hiring and management. Edited and rewrote AI-generated HR content, improving output quality and prompts.
Course Design Reviewer
Order Of The Wild
Mar 2025 - Apr 2025 (1 month)
Reviewed and edited an online course on Impact Experience Design for a wildlife not-for-profit, giving expert feedback on learning design.
Event Representative
Paris Open Science Un-Conference
Nov 2023 - Mar 2024 (4 months)
Represented the event, likely involved in coordination and outreach.
Copywriter (Content Lead Remit)
Venly
Nov 2022 - Jan 2024 (1 year 2 months)
Took on the Content Lead remit, owning content strategy and editorial calendar. Ran a content cadence of weekly blog, monthly newsletter, and daily X campaigns, and built a content database and knowledge wiki.
English Language Teacher
Focalpoint Languages
Oct 2022 - Feb 2023 (4 months)
Delivered 10-week intensive professional English programmes to French air traffic controllers at ENAC and coached Airbus staff towards IELTS band 7 and above.
Web Content Writer
Jellyfish
Apr 2021 - Apr 2022 (1 year)
Wrote, edited and localised SEO blog posts, guides and email copy for Eventbrite and Gumtree Australia as part of an international agency team. Localised Eventbrite's COVID-19 Safety Playbook for the Australian market.
Head of Coaching
Meridian One
May 2021 - Jan 2022 (8 months)
Promoted within three months to lead the coaching department of a national online-education company, managing about 70 remote coaches across three time zones. Owned recruitment, designed training sessions, and built professional-development processes.
Content Writer
Brunswick Daily
Jan 2021 - Dec 2021 (11 months)
Content writer for a daily publication, likely producing articles and other written content.
English Language Teacher
Whales English
Sep 2020 - Feb 2021 (5 months)
Taught English language, likely online, to students in China.
English Teacher
UKLAACADEMY
Apr 2019 - Apr 2020 (1 year)
Taught up to 6 concurrent groups of children and adults, up to 36 contact hours a week. Delivered business-English seminars for managers at Tofaş and Renault, and set and marked exams.
Public Speaking Coach
Trinity Grammar School, Kew
Jan 2012 - Dec 2017 (5 years 11 months)
Coached secondary debating and public-speaking teams aged 11 to 18 for five years, with students reaching national finals. Managed debating teams and mentored competitors.
Education
Degrees, certifications, and relevant coursework
Indiana University Bloomington
Professional Development Certification, Trauma-Informed Care
2025 - 2025
Professional development certification in Trauma-Informed Care.
IFS Institute
Level 1 Training, Psychoanalysis and Psychotherapy
2025 - 2025
Level 1 Training in Internal Family Systems Therapy, focusing on psychoanalysis and psychotherapy.
RMIT English Worldwide
CELTA, Teaching English as a Second or Foreign Language
2018 - 2018
CELTA certification for teaching English as a second or foreign language.
University of Melbourne
Bachelor of Arts, English Literature
2012 - 2016
Bachelor of Arts in English Literature (British and Commonwealth).
Tech stack
Software and tools used professionally
GitHub
Google Docs
Shopify
Google Drive
Node.js
Google Analytics
Adobe Photoshop
Slack
Microsoft Teams
JavaScript
Python
Google Maps
HubSpot
Google Workspace
Microsoft Office 365
Asana
Notion
ClickUp
Gemini
Google reCaptcha
WordPress
SEMrush
Google Sheets
Microsoft Excel
Zoom
Zapier
HTML to Wordpress
Canva
Google Ads
Anthropic Claude API
Google Gemini API
Claude Code
ChatGPT
Microsoft Word
Microsoft PowerPoint
Availability
Location
Website
bencareydonaldson.comPortfolio
selfandsystem.orgSalary expectations
Social media
Job categories
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