Paula User
@paulauser5
I build data-informed content strategies that grow audiences, strengthen brands, and convert engagement into revenue.
What I'm looking for
At Structure, I developed organic content strategy across LinkedIn, Instagram, TikTok, YouTube, and Facebook, grew Instagram by 10,000+ followers in three weeks, and converted 20+ prospects into paying clients, contributing over €15,000 in revenue.
I've also combined sales, customer care, and marketing at Disneyland Paris, where I exceeded monthly sales targets by 150%+ and generated €10,000+ in sales per booking. I bring multilingual communication, customer-journey thinking, SEO, CRO, and audience research to content that connects and performs.
Experience
Work history, roles, and key accomplishments
Content/Creative Strategist and Copywriter
Structure
Jan 2026 - Present (7 months)
Developed organic content strategy across social platforms using POEM framework, managed content calendars, produced SEO-optimized articles and conversion-focused copy. Grew Instagram audience by over 10,000 followers in three weeks and converted 20+ prospects into clients, contributing to over €15,000 in revenue.
Senior Sales, Customer Care and Marketing Specialist
Jan 2022 - Dec 2025 (3 years 11 months)
Co-developed content strategy for ChezCast project with QR code activation, localized content for Spanish market, and supported marketing initiatives. Consistently exceeded monthly sales targets by 150%+, generating €10,000+ in sales per booking and ranking among top-performing advisors.
Designed strategic product displays and window presentations to drive engagement and maximize sales. Managed product pricing, led onboarding and training of new employees, and used product knowledge to overcome objections and close sales.
Receptionist
Kensal Green Backpackers
Jan 2016 - Dec 2017 (1 year 11 months)
Provided receptionist services at a hostel, handling guest check-ins and inquiries.
Education
Degrees, certifications, and relevant coursework
L'École Multimédia University
Bachelor's degree, Digital Marketing
2022 - 2026
Bachelor's degree in Digital Marketing, specialized in Social Media Management and Community Management.
Disneyland Paris
Apprenticeship Program, Sales, Marketing, Merchandising
2018 - 2018
Apprenticeship Program in Sales, Marketing, Merchandising and French.
Cal Drac
Apprenticeship Program, Customer Care
2016 - 2016
Apprenticeship Program in Customer Care.
IES Vallès
High School Diploma, Social and Economic Sciences
2013 - 2015
High School Diploma in Social and Economic Sciences.
English Language Course
Course, English Language
2013 - 2013
English language course in Dublin.
Availability
Location
Authorized to work in
Job categories
Skills
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