R FleuryRF
Open to opportunities

R Fleury

@rfleury

Customer Success and Education Consultant with experience on product releases, LMS and training

France
Message

What I'm looking for

Customer Education and Client Success roles

Certified on Tealium Customer Data Platform

Experience

Work history, roles, and key accomplishments

Tealium logoTE
Current

Technical Trainer

Aug 2022 - Present (2 years 11 months)

Custom Training:
consulting clients on custom needs, training preparation and delivery on-site.
Standard Training:
virtual and in-person in English, French and Spanish: 40+ training sessions to international teams.
Configuration and testing of Conversions API (CAPI).
Key results: 500+ hours of content, collaborated in upskilling and reducing of onboarding time.

Cornerstone ondemand logoCO

Release Readiness Consultant

Cornerstone ondemand

May 2017 - Jul 2022 (5 years 2 months)

Creation of Configuring New Functionality Training Workhops:
Sales, Marketing and Product collaterals updates.
Analytics and Personas on French Release Readiness Program.
Ran 40+ product webinars, 7 years, 5000+ attendees
Coordinated 28 product releases overall with PM and CS.

Cornerstone ondemand logoCO

Product Adoption Analyst

Cornerstone ondemand

May 2015 - May 2017 (2 years)

Email marketing campaigns with Marketo.
LMS CSOD administration with cohorts and curricula
.
Localization: TLAS - sales platform to calculate TCO's.
Localization: Adoption Kits, Starter Guides, Release Decks.
Feedback on Release Notes, Online Help, Exams, Certifications.

Education

Degrees, certifications, and relevant coursework

Boston University logoBU

Boston University

Digital Product Management MicroMasters, Product Management

Activities and societies: Digital Product Management MicroMasters

Digital Product Management MicroMasters

Dundalk Institute of Technology logoDT

Dundalk Institute of Technology

3rd year Bachelor in Electronic Systems, Electronic Engineering

Activities and societies: 3rd year Bachelor in Electronic Systems

Digital Systems, Product Engineering, Test and Measurement

Le Havre Institute of Technology logoLT

Le Havre Institute of Technology

Bachelor's Degree in Electrical Engineering, Electronic Engineering

Activities and societies: Bachelor's Degree in Electrical Engineering

DUT - Diplôme Universitaire de Technologie, Automatismes et Systèmes

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R Fleury - Technical Trainer - Tealium | Himalayas