Customer Education and Client Success roles
Open to opportunities
R Fleury
@rfleury
Learning & Development, Training Professional with 10 years of experience
FranceWhat I'm looking for
Martech data platforms, CDW and LMS
Experience
Work history, roles, and key accomplishments
Current
Custom Training:
consulting clients on custom needs, training preparation and delivery on-site.
Standard Training:
virtual and in-person in English, French and Spanish: 40+ training sessions to international teams.
Configuration and testing of Conversions API (CAPI).
Key results: 500+ hours of content, collaborated in upskilling and reducing of onboarding time.
Release Readiness Consultant
Cornerstone ondemand
May 2017 - Jul 2022 (5 years 2 months)
Creation of Configuring New Functionality Training Workhops:
Sales, Marketing and Product collaterals updates.
Analytics and Personas on French Release Readiness Program.
Ran 40+ product webinars, 7 years, 5000+ attendees
Coordinated 28 product releases overall with PM and CS.
Product Adoption Analyst
Cornerstone ondemand
May 2015 - May 2017 (2 years)
Email marketing campaigns with Marketo.
LMS CSOD administration with cohorts and curricula
.
Localization: TLAS - sales platform to calculate TCO's.
Localization: Adoption Kits, Starter Guides, Release Decks.
Feedback on Release Notes, Online Help, Exams, Certifications.
Localization Consultant
AdaptLogo
May 2006 - May 2015 (9 years)
Software localization and proofreading.
Multilingual SEO, training and web content localization.
Freelance Project Manager at a large agency for 500K$+ clients.
Education
Degrees, certifications, and relevant coursework
Boston University
Digital Product Management MicroMasters, Product Management
Activities and societies: Digital Product Management MicroMasters
Digital Product Management MicroMasters
Dundalk Institute of Technology
3rd year Bachelor in Electronic Systems, Electronic Engineering
Activities and societies: 3rd year Bachelor in Electronic Systems
Digital Systems, Product Engineering, Test and Measurement
Le Havre Institute of Technology
Bachelor's Degree in Electrical Engineering, Electronic Engineering
Activities and societies: Bachelor's Degree in Electrical Engineering
DUT - Diplôme Universitaire de Technologie, Automatismes et Systèmes
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
France
SpainSalary expectations
80k-120k USD
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