Bello Muibat

I am a dedicated customer service professional with experience across technology, banking, and travel industries, delivering empathetic and solution-oriented support. I consistently handle high-volume inquiries via phone, email, and live chat while maintaining strong customer relationships.

At Jabi Technologies I managed 100+ daily inquiries and achieved a 95% client satisfaction rate; at AB Microfinance Bank I reduced customer complaints by 20% through effective escalation and resolution. I am proficient with CRM tools such as Zendesk, Freshdesk, and HubSpot, and comfortable working remotely or in hybrid environments.

I hold a BSc in Aquaculture and Fisheries Management and recent certifications in Customer Service Fundamentals and Effective Communication. I seek roles where I can apply my communication skills, CRM expertise, and attention to detail to improve customer experience and support organizational growth.