Believer's Might
@believersmight
Customer Support Executive Assistant focused on fast email follow-ups, accurate CRM updates, and calm, empathetic issue resolution.
What I'm looking for
I’m a Detail-oriented Customer Support Executive Assistant who supports customers end-to-end through strong email follow-ups, clear communication, and reliable administrative support. I’m known for staying calm under pressure while delivering excellent customer service and operational assistance.
From my time supporting customers at Vadit School (2021–2023), I maintained a consistently free inbox to ensure quick responses and timely follow-ups. I also updated and maintained customer records in CRM systems with accuracy, and handled data entry plus spreadsheet upkeep to resolve customer issues efficiently.
At Brookside Medical Practice (2023–2025), I responded to customer inquiries with empathy and clarity, keeping customer data accurate using CRM tools and spreadsheets. I prepared reports using Excel and Google Sheets, and supported daily operations by managing files and internal communication to ensure smooth request handling.
I bring a practical mix of customer communication, CRM/data accuracy, and daily operational organization—using Microsoft Office and Google Workspace tools to keep information clean, up to date, and actionable. I’m motivated by roles where dependable support and organized execution directly improve customer satisfaction.
Experience
Work history, roles, and key accomplishments
Customer Support / Executive Assistant
Brookside Medical Practice
Jan 2023 - Jan 2025 (2 years)
Responded to customer inquiries and resolved issues with empathy and clarity. Maintained accurate customer data in CRM tools and spreadsheets, prepared reports using Excel and Google Sheets, and supported daily operations by managing files and internal communication while following up on pending requests.
Customer Support Executive Assistant
Vadit School
Jan 2021 - Jan 2023 (2 years)
Maintained an email inbox to support quick customer responses and follow-ups. Updated customer records in CRM systems and maintained spreadsheets to resolve customer issues efficiently.
Education
Degrees, certifications, and relevant coursework
National Open University of Nigeria
Bachelor of Science, Mass Communication
2023 -
Pursuing a Bachelor of Science in Mass Communication at the National Open University of Nigeria (2023–2027).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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