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Believer's MightBM
Open to opportunities

Believer's Might

@believersmight

Customer Support Executive Assistant focused on fast email follow-ups, accurate CRM updates, and calm, empathetic issue resolution.

Nigeria
Message

What I'm looking for

I’m looking for a role where I can support customers through email follow-ups, keep CRM and spreadsheets accurate, and manage day-to-day administrative tasks—so issues get resolved quickly and customers feel valued.

I’m a Detail-oriented Customer Support Executive Assistant who supports customers end-to-end through strong email follow-ups, clear communication, and reliable administrative support. I’m known for staying calm under pressure while delivering excellent customer service and operational assistance.

From my time supporting customers at Vadit School (2021–2023), I maintained a consistently free inbox to ensure quick responses and timely follow-ups. I also updated and maintained customer records in CRM systems with accuracy, and handled data entry plus spreadsheet upkeep to resolve customer issues efficiently.

At Brookside Medical Practice (2023–2025), I responded to customer inquiries with empathy and clarity, keeping customer data accurate using CRM tools and spreadsheets. I prepared reports using Excel and Google Sheets, and supported daily operations by managing files and internal communication to ensure smooth request handling.

I bring a practical mix of customer communication, CRM/data accuracy, and daily operational organization—using Microsoft Office and Google Workspace tools to keep information clean, up to date, and actionable. I’m motivated by roles where dependable support and organized execution directly improve customer satisfaction.

Experience

Work history, roles, and key accomplishments

BP

Customer Support / Executive Assistant

Brookside Medical Practice

Jan 2023 - Jan 2025 (2 years)

Responded to customer inquiries and resolved issues with empathy and clarity. Maintained accurate customer data in CRM tools and spreadsheets, prepared reports using Excel and Google Sheets, and supported daily operations by managing files and internal communication while following up on pending requests.

Education

Degrees, certifications, and relevant coursework

National Open University of Nigeria logoNN

National Open University of Nigeria

Bachelor of Science, Mass Communication

2023 -

Pursuing a Bachelor of Science in Mass Communication at the National Open University of Nigeria (2023–2027).

Tech stack

Software and tools used professionally

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