Open to opportunities

haleemah User

@haleemahuser

Message

Proactive executive virtual assistant and customer support specialist improving remote team efficiency.

Nigeria

Message

What I'm looking for

I seek remote roles where I can provide executive-level administrative support, optimize workflows, and deliver excellent customer service while growing responsibility and impact.

I am a proactive executive virtual assistant and customer support specialist with proven success supporting remote teams and entrepreneurs. I excel at inbox and calendar management, data entry, client communication, and workflow optimization, consistently maintaining high accuracy and client satisfaction.

I have managed high volumes of email and customer inquiries, produced regular professional reports and presentations, and implemented process documentation using tools like Gmail, Slack, Trello, and Notion. I am committed to delivering exceptional support that helps businesses stay organized, efficient, and client-focused.

Experience

Work history, roles, and key accomplishments

Executive Virtual Assistant

Nerakaccessories

Jan 2025 - Aug 2025 (7 months)

Provided high-level executive support including inbox and calendar management, completed 100+ data entry and web research tasks weekly with 99% accuracy, and produced 50+ reports and presentations monthly to improve workflow efficiency.

Inbox Management Calendar Management Data Entry Web Research Gmail Trello Notion

Customer Support Representative

Devolt

Jan 2024 - Dec 2024 (11 months)

Handled 50+ customer inquiries daily across phone and email, achieved a 98% satisfaction rating, processed 100+ customer requests weekly and reduced resolution time by 35% through efficient prioritization and documentation.

Customer Support Email Support Data Entry Communication Time Management