haleemah User
@haleemahuser
Proactive executive virtual assistant and customer support specialist improving remote team efficiency.
What I'm looking for
I am a proactive executive virtual assistant and customer support specialist with proven success supporting remote teams and entrepreneurs. I excel at inbox and calendar management, data entry, client communication, and workflow optimization, consistently maintaining high accuracy and client satisfaction.
I have managed high volumes of email and customer inquiries, produced regular professional reports and presentations, and implemented process documentation using tools like Gmail, Slack, Trello, and Notion. I am committed to delivering exceptional support that helps businesses stay organized, efficient, and client-focused.
Experience
Work history, roles, and key accomplishments
Executive Virtual Assistant
Nerakaccessories
Jan 2025 - Aug 2025 (7 months)
Provided high-level executive support including inbox and calendar management, completed 100+ data entry and web research tasks weekly with 99% accuracy, and produced 50+ reports and presentations monthly to improve workflow efficiency.
Customer Support Representative
Devolt
Jan 2024 - Dec 2024 (11 months)
Handled 50+ customer inquiries daily across phone and email, achieved a 98% satisfaction rating, processed 100+ customer requests weekly and reduced resolution time by 35% through efficient prioritization and documentation.
Education
Degrees, certifications, and relevant coursework
Federal University of Technology Minna
Bachelor of Technology, Biochemistry
2017 - 2023
Completed a Bachelor of Technology in Biochemistry at the Federal University of Technology Minna from December 2017 to December 2023.
Availability
Location
Authorized to work in
Job categories
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