Bede-Ugwu Jachimma

I am a dedicated Customer Service professional with extensive experience in service delivery and a strong commitment to maintaining professional relationships. My career has been marked by a focus on enhancing customer satisfaction and driving business results through effective communication and problem-solving skills. I have a proven track record of managing complex customer issues and fostering a culture of collaboration within teams.

Currently, I serve as a Customer Service Support Manager at TRANZGOO, where I handle escalated issues and lead initiatives aimed at continuous improvement. My previous roles, including Customer Service Representative at OCEDATA and Customer Service Manager at Onyies Computers, have equipped me with the skills to resolve complaints empathetically and manage high-stress situations effectively. I am passionate about promoting professional growth among my team members and ensuring that customer loyalty is prioritized.