Barry Haynes

Handled inquiries about orders, payments, and campus locations via phone and in person. Resolved customer issues, ensured prompt service, accurate transactions, and trained new team members in policies and service best practices.

Reviewed sensitive data for claims validation, ensuring compliance with privacy standards. Worked cross functionally with internal departments to address data accuracy concerns and pulled orders based off customer orders.

Evaluated and processed customer claims with accuracy and empathy. Collaborated with legal and risk teams for claim resolution and conducted quality checks to ensure data integrity and compliance.

Supervised warehouse associates and coordinated daily tasks. Conducted inventory checks, corrected system counts, managed product flow, and assisted with order preparation, tag replacements, and product relocation.

Processed customer orders and returns accurately and efficiently. Audited claim data, resolved issues affecting shipment and quality, and worked with cross-functional teams to streamline order processing.

Resolved customer issues and tracked interactions using CRM software. Processed returns, assisted in onboarding new team members, and collaborated with teams to solve escalated service issues.

Assisted students with Microsoft Office, Windows systems, and printer issues. Provided phone support, transferred calls, guided online order issues, and helped implement strategies to enhance the student support experience.

Completed high school education, providing a foundational academic background. Developed essential skills in various subjects.