Seeking remote roles in virtual assistance, administrative and sales support, CRM management, or customer service. I’m interested in supporting companies, real estate professionals, and small businesses with organization, client communication, and daily operations. I value teamwork, clear communication, and continuous learning. Spanish is my native language; I’m improving my English.
Looking for a job
Barbara Diaz
@barbaradiaz
Commercial & Administrative Virtual Assistant | CRM, Lead Management & Customer Support
Dominican RepublicWhat I'm looking for
I am a Commercial and Administrative Virtual Assistant with experience in real estate, sales support, customer service, and short-term rental operations.
I help businesses organize customer information, manage leads, coordinate appointments, handle inquiries, and support daily administrative tasks.
I have hands-on experience with CRM platforms such as Bitrix24, GoHighLevel, Kommo, and AlterEstate, including contact management, lead classification, interaction records, sales pipeline updates, and follow-up coordination.
I also have experience with Google Workspace, Microsoft Office, Calendly, Trello, Mailchimp, and Brevo.
My skills include email marketing, database management, administrative organization, customer communication, document preparation, and using AI tools to improve productivity and solve problems.
I am organized, adaptable, detail-oriented, and quick to learn new tools and technologies.
I am interested in supporting real estate professionals, sales teams, and small businesses with administrative and commercial operations.
Experience
Work history, roles, and key accomplishments
PO
Current
Short-Term Rental Host & Guest Support
Private Property Owners
May 2025 - Present (1 year 6 months)
* Assist guests through booking platforms and WhatsApp.
* Coordinate reservations and manage check-in and check-out processes.
* Handle guest requests and resolve issues during their stays.
* Provide timely information and support to ensure a positive guest experience.
WH
Real Estate Assistant
WG Emerald City Homes
Jan 2026 - Oct 2026 (9 months)
* Assisted with property and client management.
* Coordinated appointments and property viewings.
* Managed client information using CRM platforms.
* Supported basic CRM automation processes and sales follow-ups.
NC
Sales Executive
Nivel Constructora
Dec 2024 - Dec 2025 (1 year)
* Presented and promoted the company's real estate projects to local and international buyers.
* Provided information about available properties and assisted potential buyers throughout the sales process.
AR
Property Sales & Administration
At Your Services Realty
Feb 2021 - Jan 2023 (1 year 11 months)
* Developed the company's brand identity and managed its digital presence.
* Managed property administration and supported sales and rental operations.
* Assisted with commercial activities and client management.
JH
Administration & General Operations
Jamaican Jerk Hut
Sep 2018 - Feb 2020 (1 year 5 months)
* Managed administrative and accounting activities.
* Supervised staff and coordinated daily operations.
* Negotiated with suppliers.
* Monitored operational processes and supported business administration.
Education
Degrees, certifications, and relevant coursework
IUTIRLA
Higher University Technician (TSU), Business Administration
2012 - 2015
Grade: 18/20
Activities and societies: Academic training in business administration and organizational management.
Completed a Higher University Technician degree in Business Administration at IUTIRLA, Venezuela, from 2012 to 2015.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
Dominican RepublicAuthorized to work in
Salary expectations
30k+ USD
Job categories
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