Badal Sagaria
@badalsagaria
I resolve customer queries and support clients through clear Hindi and English communication.
IndiaWhat I'm looking for
I've managed student counseling, query resolution, escalations, and daily operations at Nikhil Academy, helping grow admissions through phone and in-person client support.
I improved front-desk and administrative workflows for enrolling families, coordinated faculty, and handled social media promotion independently using my own laptop and internet setup.
As a Biology, Social Studies, and English teacher, I've resolved student and parent queries across multiple subjects. I deliver clear explanations under time pressure and handle academic concerns calmly and professionally.
I'm prepared for voice and chat customer support roles, bringing Hindi and English communication, CRM basics, MS Office, and a self-managed remote-work setup.
Experience
Work history, roles, and key accomplishments
Manager
Nikhil Academy
Managed client counseling, escalation handling, and operations in a customer-facing role. Grew admissions through end-to-end student counseling and query resolution via phone and in-person, and improved front-desk workflows.
Education
Degrees, certifications, and relevant coursework
Badal hasn't added their education
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Availability
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IndiaAuthorized to work in
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