Susmita Senapati

I am a customer-focused sales and support professional with experience in customer service, business development, and creative animation. I combine strong communication and persuasive skills with a background in teaching and content creation to drive engagement and results.

During my tenure in customer support at Jio, I consistently exceeded customer satisfaction targets and was recognized for patience, active listening, and effective communication. As a Business Development Associate at Nxtwave, I closed multiple sales in a short tenure and contributed to team targets through persuasive communication and problem-solving.

I hold a Bachelor of Arts and completed a PG Diploma in Computer Application, along with a 2D animation course. I am comfortable with MS Office, FrontPage, Windows and Linux environments, and I leverage my Odia language expertise for cultural communication and local engagement.

I am motivated by roles that blend customer engagement, sales, teaching, and creative content production, and I bring adaptability, teamwork, and a problem-solving mindset to every position.